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Information Age Consulting is a consultation firm specialized in I.T. consultations. Since its establishment, Information Age Consulting understood the role of following I.T. market trends. Information Age Consulting focuses on the recent I.T. market trends including: Natural Language Processing, Social Media Analytics, Text Analytics, Web Analytics, Big Data, Social Media Strategies, E-Learning, and Financial Market Analytics. Besides, training and consultation remain as standard lines of business offered to our clients.

Our E-Learning efforts have been featured in a case study published on 30 March 2021 by Microsoft headquarters in the U.S.A. and published on the official web site of Microsoft. The study highlighted the efforts of Dr. Salah Alnajem, our founder and CEO, to implement Distance Education at the the Ministry of Education (Kuwait) during Covid-19 pandemic using Microsoft technologies and Cloud Computing. You can read this study on this link.

Forrester Research highlighted our efforts in the field of Natural Language Processing, Big Data, and Text Analytics for Arabic language in a report published on November 2015 entitled “The Gulf Cooperative Council’s Big Data Opportunity”.

Our Natural Language Processing efforts have been featured in a case study published in September 2016 on Pulsar web site. The study highlighted our system (Social Intelligence Analyzer) which offers content analysis and sentiment analysis functionalities for Standard Arabic and Kuwaiti dialect. The system works as an add-on to Pulsar Social Media Analytics System. The study also featured how Pulsar and Social Intelligence Analyzer have been used by the Kuwaiti Parliament and the Kuwait TV to analyze public trends. You can read this study on this link.

Dr. Salah Al-Najem the Founder and CEO of Information Age Consulting won the World Summit on the Information Society (WSIS) Prize 2017 in the E-Learning Category. The award is offered by the United Nations through the International Telecommunication Union (ITU). Dr. Alnajem received the prize on the 13th of June 2017 from the International Telecommunication Union Secretary General Houlin Zhao in the award ceremony held in Geneva during the WSIS forum organized by the ITU in collaboration with the UN Educational, Scientific and Cultural Organization (UNESCO), the UN Conference on Trade and Development (UNCTAD) and the UN Development Program (UNDP). Dr. Alnajem’s project (E-Learning and Virtual Classroom) is a learning-management system (LMS) integrated with a virtual classroom functionality using advanced e-collaboration and video conferencing technology. The virtual classroom functionality allows students and other users to join live and recorded lectures/webinars delivered by Dr Salah Alnajem at Kuwait University. The system allows students to participate and interact online in university lectures using video conferencing and e-collaboration technology, through real-time HD audio and video. Click here to read the press release quoted by Kuwait News Agency KUNA (Arabic).

Dr. Alnajem receives the prize on the 13th of June 2017 from the International Telecommunication Union Secretary General Houlin Zhao

A group photo for the winners of WISIS Prize 2017

https://www.youtube.com/watch?v=tFtAbwfEf2g

Click here to read WSIS Prize Official Publication “WSIS Success Stories 2017”

Social Intelligence, the social media analytics project of Dr. Salah Al-Najem, the founder and CEO of Information Age Consulting, has been selected as WISIS Prizes 2019 Champion by the International Telecommunication Union (ITU) during WSIS Prizes 2019 event at the World Summit on the Information Society (WSIS) Forum 2019 organized by the International Telecommunication Union which was held in Geneva from 8 to 12 April 2019. Dr. Salah Al-Najem received the WSIS Prizes 2019 Champion certificate from ITU Secretary General Mr. Houlin Zhao. The World Summit on the Information Society (WSIS) forum is held yearly by the International Telecommunication Union in cooperation with the United Nations Educational, Scientific and Cultural Organization (UNESCO) and the United Nations Development Program (UNDP) and the United Nations Conference on Trade and Development (UNCTAD). The project was selected by the WSIS Prizes jury committee among the top five projects in the category of “Local E-Content”. These five projects received the largest number of votes during the voting period for the projects submitted to the prizes contest. The number of submitted votes reached more than 2 million votes submitted electronically by governmental organizations, private sector entities, non-profit organizations, academic institutions, and individuals registered with the ITU as WSIS Stakeholders. The five projects have been selected as champions according to the number of votes they received an according to the evaluation of jury committee. Dr. Salah’s project was selected as WSIS Prizes 2019 Champion from 1,062 projects in the field of information and communication technology, which were submitted to WSIS Prizes contest in 2019 from various countries and included projects submitted by ministries, government agencies, private sector entities, non-profit organizations, and international universities. Click here to read the project description published on WSIS Prizes web site. Click here to read the press release quoted by Kuwait News Agency KUNA (Arabic). Click here to read Kuwait News Agency’s press release (Arabic) on the congratulations of His Highness the Amir of Kuwait Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah to Dr. Salah Al-Najem for winning the certificate. Click here to read Kuwait News Agency’s press release (Arabic) on the congratulating the Speaker of the National Assembly Mr. Marzouq Ali Al-Ghanim to Dr. Salah Al-Najem for winning the certificate.

Dr. Alnajem receives the WSIS Prizes 2019 Champion on the 9th of April 2019 from the International Telecommunication Union Secretary General Houlin Zhao

Dr. Alnajem and Mr. Ahmed Al Essa receive the WSIS Prizes 2022 Champion on the 1st of June 2022 from the International Telecommunication Union Secretary General Houlin Zhao

The International Telecommunication Union (ITU) selected the project of Dr. Salah Alnajem “Social Watcher” (www.watcher.social) as WISIS Prizes 2022 Champion during WSIS Prizes 2022 event at the World Summit on the Information Society (WSIS) Forum 2022 in Geneva. Dr. Alnajem the Founder and CEO of Information Age for I.T. Consultations and the associate professor of Computational Linguistics and Natural Language Processing at Kuwait University received the certificate on the 1 June 2022 from the International Telecommunication Union Secretary General Houlin Zhao in the award ceremony held in Geneva during the WSIS forum organized by the ITU in collaboration with the UN Educational, Scientific and Cultural Organization (UNESCO), the UN Conference on Trade and Development (UNCTAD) and the UN Development Program (UNDP). The award jury chose Social Watcher project among the five best projects that received the largest number of votes in the “media category” out of a total of more than 1.3 million votes last March. It is worth mentioning here that ministries, government agencies, private companies, non-profit organisations and international universities from different countries of the world submitted 966 specialized projects in various fields to compete for the “World Summit Award for the Information Society”.

The WSIS Prize aims to encourage and honor globally distinguished projects that have succeeded in utilizing information and communication technology as a tool to achieve sustainable development and to enable development in various fields, including e-government, e-commerce, media, local e-content and e-learning.

Social Watcher is a large-scale community service which utilizes media and ICT tools and expertise. The service utilizes Artificial Intelligence, Text Mining, Big Data analytics and visualization, and Natural Language Processing to analyze the public opinion on social media regarding political and social issues in Kuwait and study the impact of those political and social issues on the Kuwaiti society. Through this analysis, our platform monitors contents and activities on social media in Kuwait, identify and analyze public opinion trends, analyze public sentiment, and finally delivers analytics reports, infographics, and interactive dashboards showing the results of our analysis in an open, transparent, objective, and scientifically motivated manner. The analytics reports are published on our mobile friendly web platform, social media, and local media.

The analytical reports, infographics, and dashboards published on Social Watcher web platform provide effective tools for the decision makers, media professionals, political analysts, and the public through helping them in understanding public opinion trends and sentiment on social media towards political and economic issues in Kuwait, and the change in these trends within a specific timeframe.

Social Watcher also allows the user to view trending Twitter hashtags, word, and phrases in Kuwait through a user-friendly interface available on our web platform. Our trend data collection system updates its database with Twitter trends in Kuwait every hour through integrating with Twitter Official API. Historic trending hashtags, word, and phrases in Kuwait are also available through our historic archive of Twitter trends in Kuwait which is available since March 2014. The user can retrieve the historic trends through our web platform. We utilize the data stored in our archive of Kuwait Twitter trends in our analysis reports through applying data analysis, text mining, and data visualization on this archive.

The published analytical reports, infographics, and dashboards provide an effective tool for the decision makers, media professionals, political analysts, and the public which helps them to achieve the following goals:

1- Understanding public opinion trends and sentiment towards political and social issues on social media in Kuwait and the change in these trends and sentiment within a specific timeframe.

2- Understanding the need to pay attention to the practice of automated fake accounts (Bots) on social media which try to direct or distort public opinion or spread rumors.

3- Understanding the importance of applying the practice of Proactive Crisis Management by the government based on the results, insights, and indicators of the analysis of public opinion trends, public sentiment, and public interaction on social media.

4- Monitoring and evaluating the impact of the delay of the official authorities in dealing with accidents and disasters.

Social Watcher is a strategic Kuwaiti partnership between Information Age Consulting (www.information-age-consulting.com) and Spin Media Consulting (www.spin-kwt.com). Click here to read the press release quoted by Kuwait News Agency KUNA (Arabic).